This website is owned and operated by [WWW.ESHIKSHACHAUPAL.COM] (“[WWW.ESHIKSHACHAUPAL.COM]” or “We”). We recognize that visitors(“You” / “User”) to the [WWW.ESHIKSHACHAUPAL.COM] website (www. [www.eshikshachaupal.com.com]) may have concerns about the privacy and security of the information submitted to us. We believe it is important to safeguard personal information and use it responsibly.
This Policy is organized into the following sections:
1. Nature of information collected by us and how we use it
Nature of Information Collected
1.2 Information about the nature and/or specifications of the product with respect to which the User is interested to create a digital warranty with the [WWW.ESHIKSHACHAUPAL.COM] Application (“Product”), including the type of the Product, its manufacturer, its model, its serial number, etc.
1.4 For some of the added value services which shall be provided by [WWW.ESHIKSHACHAUPAL.COM], the User may be required to enter payment details; such information shall not be saved by [WWW.ESHIKSHACHAUPAL.COM] without the User’s prior consent.
Use of Information Collected
1.5 No personally identifiable information gathered will be sold or rented to unaffiliated third parties except as otherwise set forth in this Policy or under any enforceable law in India at the time.The information we learn from customers helps us personalise and continually improve your experience at (www.[www.eshikshachaupal.com].com)
1.6 We use your information to assist sellers in handling orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us.
1.7 We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
2. Website usage information
2.1 At [WWW.ESHIKSHACHAUPAL.COM] we use log files. When you visit our site, we automatically receive usage information, such as your Internet Protocol (IP) address, browser type,operating system and platformpurchase history, the full Uniform Resource Locators (URL) clickstream, through and from our website including date and time; cookie number; products you viewed or searched for; and any phone number used to call our [WWW.ESHIKSHACHAUPAL.COM] customer service number.
2.2 We may also use browser data such as cookies, flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our website for fraud prevention and other purposes.
3. Personal information
3.1 When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience, which allows us to provide services and features that are most likely to meet your needs, and to customize our Website to make your experience safer and easier.
3.2 We may use such information for various purposes, including, customer service follow-up, survey conduction, site maintenance requirements and promotional offers and communications.
3.3 We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
4. Third party suppliers
[WWW.ESHIKSHACHAUPAL.COM] may use third party suppliers and service providers to facilitate our services. We may outsource the operations of one or more aspects of our website to a supplier or service provider who performs services according to our requirements. These parties will have access to personally identifiable information needed to perform their functions on our behalf and related to our services, but may not use it for other purposes.
5. Survey information use
5.1 Surveys are another method by which we gather information from our visitors. Participation in surveys is voluntary, you may opt-out.
5.2 Data collected from surveys is intended to help better understand our customer’s needs.All personally identifiable survey data is kept confidential. Data may be shared with third parties in aggregate.
5.3 Though we may use a third party supplier to conduct these surveys, they may not use personally identifiable data for any purpose not directly related to the surveys.
5.4 [WWW.ESHIKSHACHAUPAL.COM] will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or
income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
5.5 Survey information related to children: We do not seek to collect personal information about children through our website. We do not knowingly collect personal information from children under the age of eighteen.
6.1 [WWW.ESHIKSHACHAUPAL.COM] has security measures in place to protect the loss, misuse and alteration of the information under our control. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology Security Techniques Information Security Management System-Requirements” and as per the Information Technologies Act 2000 and the rules made there under.
6.2 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
6.3 It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
8. Links to sites not controlled by [WWW.ESHIKSHACHAUPAL.COM]
When visiting our site, you will be able to link to other Site(s). Please be aware that such site(s) may collect personally identifiable information about you.Personal information that you provide to those sites are not our property and we urge you to review the Policy posted on any website you visit before using the site.[WWW.ESHIKSHACHAUPAL.COM]is not responsible for the privacy practices or the content of such third party websites.
9. Opting out
At this time [WWW.ESHIKSHACHAUPAL.COM] does not send marketing related solicitations via email to website users. Emailis only used as a method of [WWW.ESHIKSHACHAUPAL.COM] communicating to website users. However, you may still choose to have your information removed from our marketing database and not receive future marketing and promotional communications. To be removed from our marketing database, please send an email to [www.eshikshachaupal.com@___.com] and request removal from our marketing database. We will comply with your request, and make every effort to do so as promptly as is practical.
10. Changes to this policy
From time to time we may amend this Policy without any notice. To make sure you are aware of any of the changes, please review this policy periodically.
11. Contacting us
If you have any questions or comments about this Policy, [WWW.ESHIKSHACHAUPAL.COM]’s information practices, or other matters relating to[WWW.ESHIKSHACHAUPAL.COM], you can contact us directly:
Via E-mail at: [firstname.lastname@example.org]
Via Mail at: [• T6A-104, Valley View Estate Gwal pahadi, Gurgaon Fardiabad road, Gurgaon]
Please note that this Policy governs applies solely to ([WWW.ESHIKSHACHAUPAL.COM]) and does not apply to any other sites that may be owned or operated by [WWW.ESHIKSHACHAUPAL.COM] or its affiliates or subsidiaries. Please refer to those sites(s) for applicable Policies.
12. Grievance officer
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name & Designation:
WWW.ESHIKSHACHAUPAL.COM Pvt. Ltd.
Address: Surekha Waldia